Privacy Policy

At Play Golf in Tokyo, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number, and billing details when you make a reservation.
• Booking Information: including course preferences, date/time, and group size.
• Technical Data: such as IP address, browser type, and pages visited for analytics and security purposes.

How We Use Your Information

We use your information to:

• Process and confirm your golf reservations.
• Communicate with you regarding bookings, updates, or changes.
• Improve our website and services based on user behavior and feedback.
• Send occasional promotional content (only with your consent).

Sharing Your Information

We do not sell or rent your personal information. However, we may share limited information with:

• Private golf courses for booking and coordination purposes.
• Other golfers in community rounds: when you host or ask to join a round, they see your first name and last initial, level and country, and the message you send the host.
• Payment processors to securely handle transactions.
• Service providers who assist us with analytics or operations.
• Authorities if required by law or to protect our legal rights.

AI Assistants

You can use Play Golf in Tokyo from AI assistants such as ChatGPT and Claude. When you do, the assistant sends us only what you ask it to: search criteria (dates, region, level, number of players), tee time request details, and messages to round hosts. If you connect your Play Golf in Tokyo account, you sign in on our website and the assistant receives an access token, never your password. With it, the assistant can read your bookings, saved courses and profile, and act on them when you ask (request a tee time, join or leave a round, save a course, update your golf preferences). Your conversations with the assistant are handled by its provider under its own privacy policy. You can disconnect Play Golf in Tokyo from the assistant at any time, and ask us to delete your account data as described below.

Cookies & Tracking

We use cookies and similar technologies to analyze traffic and improve user experience. You can control cookie preferences through your browser settings.

Data Security

We implement industry-standard security measures to protect your data. However, no online platform can guarantee 100% security, so we encourage users to take personal precautions as well.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

Your Rights

You have the right to access, correct, or delete your personal information. You can also withdraw your consent to receive marketing emails at any time by contacting us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Play Golf in Tokyo
Email: hello@play-golf-tokyo.com
Website: https://www.play-golf-tokyo.com